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Mews vs LobbyMind: hotel systems compared, with sources

Mews and LobbyMind side by side: pricing, channels, payments, POS, guest tools and AI, with a public source for every Mews claim and where each one is the better fit.

Updated By the LobbyMind teamLast checked

At a glance

LobbyMind and Mews compared by topic, with a source for each claim
TopicLobbyMindMews
Who it is forGuest houses, hotels and resorts, from one property to a small chainSourceHotels of many kinds, from one property to multi-brand groups, with Mews Core for less complex propertiesSource
Published priceStarter from USD 29 a month per property, up to 15 rooms. Growth from USD 6 a room a month, USD 99 minimum. Enterprise by quoteSourcePriced per room. The sales team sends a quote after a short callSource
Trying itA 30-day trial on Growth, with free import and a dry runSourceA demo, booked through a pricing request and a 30-minute callSource
Channel managerIncluded in every plan: 78 channels, among them Booking.com, Expedia, Airbnb and AgodaSourceIn Mews Pro: two-way sync across a 400-channel networkSource
Booking engineAn add-on, priced on requestSourceIn Mews Pro, with group bookings built inSource
PaymentsCard payments by pay link through the Bank of Maldives (BML) gateway. No other payment gateway yetSourceEmbedded, tokenized payments across the guest journeySource
Point of saleNo restaurant or bar POS. Guests order in the guest app and the charge posts to the folioSourceA hospitality POS in the same system, with charge to roomSource
Guest toolsA guest web portal for check-in, requests and orders, in 8 languages. A WhatsApp inbox is plannedSourceAI messaging on WhatsApp and SMS, self-serve kiosks and digital keysSource
Rates and revenueRate plans with seasons, day-of-week prices and derived rates. No market-data pricing toolSourceRevenue management in Mews Pro, with optimization up to 24 months aheadSource
HousekeepingRoom status and task lists on any phone, with maintenance on the same listSourceA housekeeping and maintenance suite in Mews Pro, powered by FlexkeepingSource
IntegrationsAn App store with QuickBooks Online, Zoho Books, payment, messaging and webhook apps. API and webhooks on Growth and EnterpriseSource1,000+ integrations in the Mews Marketplace, with no connection feesSource

Mews sells what it calls an operating system for hotels: the property system, channel manager, booking engine, embedded payments, revenue management, guest messaging, kiosks and housekeeping in one plan, Mews Pro, priced per room by quote. It says 15,000+ hoteliers use it. LobbyMind is a newer property system for guest houses, hotels and resorts, with published prices, a channel manager in every plan, and a guest portal and copilot built in. A hotel that wants payments, POS and revenue management from one vendor today will find more in Mews. A smaller property that wants a known price and a 30-day trial may prefer LobbyMind.

The table above has the facts. Every Mews claim links to Mews' own pages, checked on the date at the end of this page. Where LobbyMind lacks something, the table says so.

Price and how you buy

LobbyMind's prices are on the page. Starter is one price per property for up to 15 rooms, from USD 29 a month. Growth costs from USD 6 a room a month with a USD 99 minimum, and adds unlimited properties, loyalty tiers, offers and the API. Enterprise is quoted.

Mews says it is priced per room, that the prices it shows are indicative of a 10-room property, and that its sales team writes a quote for each property. To get one you fill in a form and book a 30-minute call. There are three plans: Mews Pro, Mews Core for less complex properties, and Enterprise for multi-brand groups. Its pricing page answers how Mews Core differs from Pro in its questions section; read it before you ask for a quote.

What comes in the box

Mews Pro, as its pricing page lists it, includes property management, revenue management, a channel manager with a 400-channel network, guest technology, payments, a booking engine, business intelligence, housekeeping powered by Flexkeeping, and round-the-clock support with Mews University training. A hospitality POS and bookable spaces and amenities are offered beside the plan.

LobbyMind includes the front desk, reservations, rates, folios, housekeeping, the guest web portal, statutory exports and the copilot on every plan, and the channel manager connection to 78 channels. The booking engine and a property website are add-ons priced on request. There is no revenue management tool with market data: staff set rate plans with seasons, day-of-week prices, derived rates and restrictions in one rate calendar.

Payments and point of sale

Mews embeds payments in the guest journey: card details are taken once and cover every charge. Its POS runs in the same system, so a restaurant bill can be charged to the room.

LobbyMind takes card payments through one gateway today, the Bank of Maldives (BML) gateway, by pay link. It cannot hold a card and charge it later, because BML does not offer that. There is no POS: guests can order from outlet menus in the guest app, and the charge posts to the folio. If your restaurant is a big part of revenue, this matters.

Guests and staff

Mews lists AI messaging on WhatsApp and SMS, self-serve kiosks and digital keys.

LobbyMind's guest web portal lets guests check in, ask for things and order from their phone, in 8 languages including right-to-left Arabic and Dhivehi. You change its layout and content in a builder without an app update. The WhatsApp inbox is planned and not yet available. There are no kiosks or digital keys.

For staff, LobbyMind's housekeeping runs from the portal on any phone: room conditions from dirty to inspected, task lists built from arrivals and departures, and maintenance on the same list. The copilot answers questions on live data and drafts replies, and anything it would change waits for staff approval.

Accounting and integrations

Mews lists 1,000+ integrations in its Marketplace with no connection fees, and publishes API documentation for connector, POS, booking engine and channel manager partners.

LobbyMind's App store is small and specific: QuickBooks Online and Zoho Books receive invoices, credit notes, payments and supplier bills, either one by one or as one journal per business day after the night audit. Developers on Growth and Enterprise get an API and signed webhooks.

If you already run Mews

LobbyMind is also sold as a guest experience and concierge layer on top of a property system you keep. A resort that is happy with Mews at the front desk can talk to us about that instead of switching. See the plans and ask.

How to choose

  • If you need embedded payments, a POS or revenue management from one vendor, Mews covers those today and LobbyMind does not.
  • If you want to see the price before a call, and try the system for 30 days with your own rooms, LobbyMind lets you.
  • Check the channels you sell on against both lists.
  • Ask each vendor what a year costs for your room count, with every add-on you need.

You can also compare LobbyMind with Cloudbeds or with Little Hotelier.

Where Mews fits better

  • You want payments embedded in the stay and a POS in the same system, and you are outside the Maldives, where LobbyMind has no payment gateway yet.
  • You need revenue management, kiosks and digital keys from the same vendor.
  • You rely on many connected tools. Mews lists 1,000+ integrations; the LobbyMind App store is much smaller.
  • You run a multi-brand group and want a vendor that shapes an Enterprise setup around it.

Sources

Last checked

Facts about other products come from their own public pages, listed here. Prices and features change, so check the source before you decide. We review these pages at least once a year and correct a claim as soon as we learn it is out of date.

  1. Mews pricing page: plans, what Mews Pro includes, POS, pricing per room
  2. Mews Marketplace: number of integrations
  3. Mews Open API documentation

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