Resort management software
Connect the stay beyond the room.
A guest app for the whole resort: guests find information, book services and send requests from their phone, every request becomes a task for the right team, and the inbox keeps the conversation.
A resort guest app that works with your resort PMS
Guests book services and send requests from their phone, and each request becomes a task for the right team.
- Guests check in, ask for things and order from their phone
- App and WhatsApp messages arrive in one staff inbox
- Eight languages, including right-to-left Arabic and Dhivehi
- Maintenance and other staff work on the same task list
| What’s included | Starter | Growth | Enterprise |
|---|---|---|---|
| Guest web portal | Included | Included | Included |
| Concierge assistant | Not included | Included | Included |
| Loyalty tiers | Not included | Included | Included |
| Shift tasks on any phone | Included | Included | Included |
- 1Set up the content
- 2Guests help themselves
- 3The right team gets the task
A request, start to finish.
The guest asks, the team acts, the guest sees it done.
Which plan fits
Resorts usually run on Growth, priced per room with a USD 99 floor, so the guest app, eight languages and loyalty tiers are included. Larger groups and white-label apps move to Enterprise.
An illustrative day
A Tuesday across the resort
A guest at the pool asks for towels and a sunset dinner from the app. Both land as tasks: housekeeping sees the towels with a due time, the restaurant sees the booking. The front desk answers a Russian-language question from the inbox with a drafted reply it edits first. By evening every request has a status, and nothing had to be explained twice.
A made-up day to show the flow, not a customer story.
Before you get started
How does this fit our current resort systems?
The resort offering centres on the guest-app experience. Review your current PMS, service systems and required connections with us, then agree how the guest experience and operational handoffs fit together.
Do guests need to download an app?
No. The guest app runs in the browser from a link or a QR code in the room, in eight languages.
Can we keep our existing property system?
Yes. The resort offering is the guest-experience layer: the guest app, requests and the inbox. Bring your current systems to the demo so the division of responsibilities is clear before you decide.
Let’s talk about your property
More clarity for your team. More care for your guests.
See how LobbyMind could fit your day, your property and your next chapter.
Book a demo