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Hotel front desk software

A calmer start to every shift.

See today’s arrivals, departures and in-house guests on one board, with room status beside each stay, so the desk knows who is coming, which rooms are ready and what to do next.

Illustrative workflowA smoother arrival
  1. 1See today’s arrivals
  2. 2Find a ready room
  3. 3Welcome your guest

An arrivals and departures board for the front desk

Arrivals, departures and in-house guests sit on one board, with each room’s status next to the stay.

Know the day before it starts

The Today board lists arrivals, departures and in-house guests by time. A late flight, a VIP note or an unpaid balance is visible before the guest is at the desk.

Check in with a few taps

Open the arrival, confirm the room, and the guest is in-house: the folio opens for charges and the room shows as occupied on the housekeeping board. Nothing is typed twice.

Hand over without re-explaining

Notes, alerts and the stay record stay with the reservation, so the evening shift reads the same page the morning shift wrote.

What’s included

Supported today. Where something is still planned, the plan table says so.

  • Arrivals, departures and in-house guests listed by time
  • Room status beside every stay, so a clean room is easy to find
  • Check-in and check-out in a few taps, with the folio one step away
  • Guest profile, notes and alerts without leaving the board

In the plans

What’s includedStarterGrowthEnterprise
Today boardIncludedIncludedIncluded
Reservations and tape chartIncludedIncludedIncluded
Room status boardIncludedIncludedIncluded
Hotel PMS pricing

From the morning board to the next welcome.

A reception shift in three moves: read the board, prepare the arrival, check the guest in. Everything the desk touches lands on the stay record.

  1. Read the board

    Open Today: arrivals and departures by time, room status beside each, a flag on anything that needs attention.

  2. Prepare the arrival

    Open the reservation, pick a ready room or let the system assign one by the guest’s preferences, and read the guest’s notes.

  3. Check the guest in

    One tap marks the stay in-house, opens the folio and updates the room board. The next question at the desk starts from this record.

Who works here

Receptionist

Opens the Today board at the start of the shift, checks guests in and out and sees room status beside every stay.

Duty manager

Reads the day at a glance, follows an arrival into its reservation and folio, and leaves notes the next shift will see.

Night shift

Takes over with the same board, alerts and guest notes, so nothing has to be explained again at handover.

An illustrative day

A Tuesday at the desk

Twelve arrivals, four departures. The board lists them by time, with room status beside each. Two rooms are still being cleaned, so the receptionist opens the first arrival’s reservation, sees the guest’s note about a late flight, and turns to the departure settling at the desk. Every action lands on the stay record the evening shift will read.

A made-up day to show the flow, not a customer story.

Before you get started

What should a front-desk demo cover?

Bring a typical arrival, a room that is still being prepared and a guest settling their account. Walk through those scenarios together to see how the calendar, reservation and folio views fit your reception workflow.

Can the board be used on a phone or tablet?

Yes. The portal is designed for a 390 px phone first, so the Today board, check-in and room status work on the devices your desk already has.

What does check-in change in the rest of the system?

Checking a guest in marks the stay in-house, opens its folio for charges and shows the room as occupied on the housekeeping board. Nothing is entered twice.

Let’s talk about your property

More clarity for your team. More care for your guests.

See how LobbyMind could fit your day, your property and your next chapter.

Book a demo