Hotel Telegram bot
Property alerts in your team’s Telegram chat.
Pair a Telegram chat with a property. Reservation, check-in, task and night audit alerts arrive there as they happen, with a daily summary at 08:00.
What it does
- Alerts for new, changed, cancelled and confirmed reservations.
- Alerts when a guest checks in or out, and when a task is overdue.
- A night audit summary when the audit completes, and a daily summary at 08:00 property time.
- Each kind of alert has its own switch, and every message links back to the property.
What syncs, and which way
| Data | Direction |
|---|---|
| Reservation, stay, task and night audit alerts | Out of LobbyMind |
| The daily summary at 08:00 | Out of LobbyMind |
Set it up
Open the App store and choose Telegram.
Open the short-lived pairing link in the Telegram chat that should get the alerts.
Confirm that chat as the destination in the App store.
Choose which alerts to send, then send a test.
Plan and price
Hotel PMS pricingA few things you might be wondering.
Which alerts can we switch off?
Reservation alerts, check-in and check-out alerts, overdue tasks, the night audit summary and the daily summary each have a switch.
What does an alert contain?
The property name, what happened, and the confirmation number or dates where they apply, with a link to the property.
Is it for guests?
No. Telegram sends alerts to your team. Guest conversations happen in the inbox, for example on WhatsApp.
Let’s talk about your property
More clarity for your team. More care for your guests.
See how LobbyMind could fit your day, your property and your next chapter.
Book a demo