Routine messages, sent on time
A pre-arrival welcome, a check-in reminder, a thank-you after departure: set the recipe once and it runs for every stay.
Hotel automation software
Less repeat work. More informed decisions.
Automations send the routine messages, the copilot answers questions on live records with citations, and anything that changes a record waits for a person to approve it.
- 1Choose the event
- 2Create a staff task
- 3Review with your team
Automated guest messages and an AI copilot with sources
Routine messages go out on time. The copilot answers from your live records, cites them and waits for approval.
Ask instead of searching
“Who arrives today with a balance?” The copilot answers from live records, in your language, and cites each reservation.
Drafts, never decisions
Replies to guests are drafted for staff to edit and send. The copilot does not autonomously change your records: actions wait for approval, and the log keeps every one.
What’s included
Supported today. Where something is still planned, the plan table says so.
- A copilot that answers questions on live data, such as who arrives today with a balance
- Drafted replies for the inbox that staff review before sending
- Automations for guest messages such as a pre-arrival welcome
- Actions that change records wait for staff approval
In the plans
| What’s included | Starter | Growth | Enterprise |
|---|---|---|---|
| Copilot | Included | Included | Included |
| API and webhooks | Not included | Included | Included |
| AI credit packs | Add-on | Add-on | Add-on |
Ask, read the sources, decide.
The copilot shortens the search; your team keeps the decision.
Ask a question
Type the question in plain words, in any of the eight languages: today’s balances, this week’s arrivals, a guest’s history.
Read the answer with its sources
Each answer cites the records it used; open them to check the detail.
Act in the product
Make the change in the reservation or folio yourself, or approve the drafted action. Nothing changes without a person.
Who works here
Manager
Switches on automations such as a pre-arrival welcome and reviews what each one did.
Front desk
Asks the copilot who arrives today with a balance and gets an answer with citations into the records.
Inbox staff
Edits drafted replies before anything is sent to a guest.
An illustrative day
A question at the desk
A manager asks, in Dhivehi, which of today’s arrivals still have a balance. The copilot answers from live records and cites each reservation. The automation sent this morning’s welcome messages at eight; the inbox holds a drafted reply to a late-arrival question, waiting for someone to read it and send it.
A made-up day to show the flow, not a customer story.
Before you get started
What is the difference between recipes and the copilot?
Recipes configure repeatable operational workflows. The current copilot answers questions about property records and provides citations. They serve different purposes; confirm the available recipes and question types in your demo.
Can the copilot change records on its own?
No. The current copilot reads and cites records. Actions that change records wait for staff approval.
What do AI credits cover?
Copilot answers and drafted replies use credits. Every plan includes the copilot; credit packs are an add-on priced on request.
Let’s talk about your property
More clarity for your team. More care for your guests.
See how LobbyMind could fit your day, your property and your next chapter.
Book a demo