PMS webhooks for hotels

Send events out. Take events in. Signed both ways.

Send a property’s events to your own system as signed HTTPS posts, or receive signed events from it. Developers set both up in the App store.

What it does

Choose the events to send from a searchable list. New event types are never added to a subscription by themselves.
Each post is signed with your secret, so your system can check it came from LobbyMind.
Timeouts, 429 and 5xx answers are retried. A 4xx answer is not.
The inbound webhook takes signed JSON, ignores a repeated event id and maps fields by JSON path.

Data	Direction
The property events you select	Out of LobbyMind
Signed events from your own system	Into LobbyMind

Open the App store and choose Custom webhook, or Custom inbound webhook.
For outbound, enter your endpoint URL, choose events from the list and set a signing secret.
For inbound, set a signing secret and the JSON paths of the event type and id, then give your system the connection’s address.
Send the test event, then check the run history.

API and webhooks are on the Growth and Enterprise plans.

How do we check that a post came from LobbyMind?

Each post carries a signature made with your signing secret. Compute it again from the body and compare.

What happens when our endpoint is down?

Timeouts, 429 and 5xx answers are retried. A 4xx answer is not, and a request over 64 KB is not sent.

Can our system send events in?

Yes. The inbound webhook accepts signed JSON and turns each accepted post into an event the property’s apps can process.

Let’s talk about your property

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